Lower costs, better care

Royal Doctors helps insurers reduce claims costs through rapid second opinions, less medical overconsumption, and shorter care pathways. Insured clients feel heard and better supported — a win for everyone.

Lower costs, better care

Second Opinion Services – Essential for every modern health insurance

A second opinion is no longer a luxury, but a necessary and proven-effective addition to any health insurance plan. In Europe, over 30 million insured individuals already have access to second opinion services through their policies — and that’s no coincidence.

Royal Doctors has been the European market leader in Second Opinion Services for over 20 years. Our digital approach is fast, reliable, and medically sound. Insured individuals receive independent advice from a top specialist within 10 working days — without waiting times and without adding pressure to the healthcare system.

Backed by international science

Worldwide, numerous scientific publications confirm the value and necessity of second opinions. They show how often incorrect or incomplete diagnoses lead to suboptimal care. These studies can be found on our website and form the foundation of our approach.

Download the overview list with 232 publications on Second Opinion here.

Expertise that makes itself heard

Royal Doctors shares its expertise not only in practice, but also on stage. We regularly speak at leading (inter)national healthcare conferences, where we share our insights, data, and best practices with policymakers, healthcare professionals, and insurers.

Fast, digital and effective

Royal Doctors uses a unique digital approach that combines speed, quality, and respect for the existing doctor–patient relationship. The entire process is handled online and results in an advisory report within 10 working days.

Our 3-step approach:

  1. Intake – The insured person is assigned a personal case manager and completes a secure online questionnaire.
  2. Analysis & advice – A suitable specialist from our network analyses the case and provides a written second opinion report.
  3. Dialogue & decision-making – The insured person receives the report and discusses it with their own doctor(s).

Proven impact

The results of Royal Doctors speak for themselves. For every 1,000 second opinions, we achieve:

  • 250 corrected diagnoses

  • 330 optimized treatment plans

  • 150,000 days of time saved in treatment (411 years!)

  • 4,000 avoided consultations or additional tests

Our approach delivers immediate value for both insured individuals and insurers: better care, lower costs, and increased trust.

Why collaborate with Royal Doctors?

  • European leader in digital Second Opinion Services

  • Numerous proven cases, backed by international research

  • Fully digital and scalable

  • Active contribution to knowledge sharing at conferences

  • Very high satisfaction among patients and healthcare providers (+98%)


  • Thanks to Royal Doctors, I didn’t have to wait 3 months for my first appointment with the shoulder specialist. After just 6 days, I was able to see them. What a relief!

    — Marc, 41

    Truck driver

    Marc, 41
  • Thanks to the First Consult, I finally found the right treatment and feel better than ever.

    — Sophie van Dijk

    Marketing Specialist

    Sophie van Dijk
  • I struggled for months with stomach pain and diarrhea. My doctor thought it was stress. At my first consultation with Royal Doctors, they discovered lactose intolerance and solved it immediately with a clear plan.

    — Mira Mendez

    Customer Care Representative

    Mira Mendez
  • Thanks to Royal Doctors, I was able to see a gastroenterologist after just 8 days. Diagnosis: stomach cancer. No weeks of uncertainty, but fast clarity and the right care. It literally saved my life.

    — Patrick, 58 years old

    Office Worker

    Patrick, 58 years old
  • I was facing major bowel surgery. Doctors said it was absolutely necessary. Thanks to a Second Opinion from Royal Doctors, my symptoms were resolved without surgery — and without the risk.

    — Elisa, 29 years old

    Reception

    Elisa, 29 years old
  • The first doctor recommended surgery, which would have kept me at home for at least six months. But through Royal Doctors, I quickly received a Second Opinion. Their specialist advised physiotherapy — and now I’m back at work. No surgery needed.

    — Mateo, 27 years old

    Assistant Site Manager

    Mateo, 27 years old
  • My doctor suspected inflammation, but through a Second Opinion from Royal Doctors, I found out it was actually a pinched nerve. Thanks to the right treatment, the pain is gone — and I was able to keep working.

    — Yasmina, 27 years old

    Shop Assistant

    Yasmina, 27 years old
  • I had been struggling with shoulder pain for months, but my doctor only prescribed anti-inflammatory cream, which didn’t really help. Thanks to Royal Doctors, I had an online Second Opinion with a specialist within 10 days. No hassle, no long waiting lists — and a treatment was started that fixed my shoulder. Now I can do everything at work again without having to ask my colleagues for help.

    — Nathalie, 38 years old

    Warehouse Worker

    Nathalie, 38 years old
  • I had vague symptoms: pain, fatigue, trouble with urination and digestion. My GP thought it was stress or irritable bowel syndrome. Through Royal Doctors, my case was reviewed by the right expert. It turned out to be deep-infiltrating endometriosis. I'm now receiving treatment while continuing to work without interruption — and I feel much better.

    — Fatima, 41 years old

    Customer Service

    Fatima, 41 years old
  • For years, I lived with back pain that disrupted both my work and sleep. Thanks to Royal Doctors, I finally received the right diagnosis and treatment. Today, I’m back to working full time — pain-free. Incredibly grateful!

    — Herman, 60 years old

    Technical Advisor in the Construction Sector

    Herman, 60 years old
  • After years of pain, I thought I had to learn to live with it. Thanks to Royal Doctors, I finally received the right diagnosis and treatment. Today, I feel completely like myself again. Truly priceless.

    — Katrien, 52 years old

    Administrative Assistant

    Katrien, 52 years old
  • After my car accident, I was left with unbearable pain. No one could find the cause. Thanks to Royal Doctors, I finally received the right diagnosis and treatment. Today, I'm back at work and have my life back.

    — Annelies, 45 years old

    Project Manager

    Annelies, 45 years old
  • Mentally, I was completely stuck. Thanks to the Mental Wellbeing service from Royal Doctors, I found direction, resilience, and confidence again. Today, I feel stronger than ever!

    — Asha, 32 years old

    Factory Worker

    Asha, 32 years old
  • I should’ve made use of the Long-Term Illness service much sooner. Thanks to Royal Doctors, I’m finally free from chronic back pain.

    — Peter Wellens,43 years old

    Logistic manager

    Peter Wellens,43 years old
  • I didn’t even realise it myself — until my wife told me I wasn’t the same anymore. Through Royal Doctors, I quickly found a psychologist who truly understood me. Finally, peace of mind.

    — Marc, 60 years old

    University Lecturer

    Marc, 60 years old
  • Weeks of poor sleep, stress and emotional breakdowns left me drained. Thanks to the online psychologist from Royal Doctors, I quickly got support, insights and practical tools. I finally feel like myself again.

    — Mei Lin

    PR Manager, Multinational Company

    Mei Lin
  • I felt stuck in friendships full of tension. The online psychologist from Royal Doctors gave me insights, calm, and self-confidence. I finally understand myself and my friends better.

    — Liam, 34 years old

    Software Developer

    Liam, 34 years old
  • As a manager, my priority is the wellbeing of my people. Thanks to Royal Doctors, they get fast and personal access to medical expertise. It reduces pressure and builds trust.

    — Peter De Smet

    CEO, Logistics Company – 873 employees

    Peter De Smet
  • We crunched the numbers: Royal Doctors helps us save over one million euros a year in sick leave costs. What first seemed like an expense turned out to be a true investment.

    — Marc Demeulemeester, 61 years old

    CEO, company with 1,351 employees

    Marc Demeulemeester, 61 years old
  • Since working with Royal Doctors, we’ve seen a clear drop in long-term absences. Far less hassle with replacements, and costs have gone down significantly.

    — Sofie Van Aelst, 48 years old

    HR Director,

    Sofie Van Aelst, 48 years old
  • Royal Doctors truly makes a difference. Our people are absent less often, and those who keep working feel less pressure. No more waves of overtime — finally balance and peace on the work floor.

    — Aylin Karaca, 52 years old

    CEO, textile factory with 1,800 employees

    Aylin Karaca, 52 years old
  • Colleagues talk about Royal Doctors among themselves. The threshold to seek help is much lower, and we notice the results: fewer absences, more trust. A real asset to our company.

    — Yasmina El Azzouzi

    HR Business Partner

    Yasmina El Azzouzi
  • Thanks to Royal Doctors, we can quickly and effectively refer complex medical cases. Patients receive the right care faster, which shortens recovery time and significantly reduces our interventions.

    — Murat Kaya

    Company Doctor

    Murat Kaya
  • After 35 years in practice, I finally found a partner that truly listens. Royal Doctors offers reliable second opinions and mental health support, empowering both my patients and myself in our care.

    — Dr. Martens, 61 years old

    Company Doctor

    Dr. Martens, 61 years old

Proud of the trust we receive from companies and organizations

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