These General Conditions are an integral part of the agreement between ROYAL DOCTORS and the care recipient.


Article 1: Definitions

a. ROYAL DOCTORS
ROYAL DOCTORS is an independent service company under Belgian law acting as an intermediary between the care recipient and the health care provider.

b. Mediation Agreement:
The mediation agreement whereby ROYAL DOCTORS commits itself vis-à-vis the contracting party to mediate between the care recipient and the health care provider is an effort commitment but no result commitment.

c. Care recipient:
Any natural person who contacted ROYAL DOCTORS in order to use the mediation services of ROYAL DOCTORS.

c. Health care provider:
Any medical practitioner, medical service or hospital contacting the care recipient through the mediation services of ROYAL DOCTORS for medical treatment and/or medical exams.


Article 2: Applicability of these conditions

The care recipient has taken note of these general conditions forming part of the mediation agreement between the care recipient and ROYAL DOCTORS. These conditions prevail over any other general conditions and shall be accepted by all parties at the inception of the mediation agreement.


Article 3: Conclusion of the agreement

The mediation agreement between the care recipient and ROYAL DOCTORS shall be implemented by completing and returning the form “Questionnaire” of ROYAL DOCTORS.
The care recipient thereby expressly accepts the general conditions provided by ROYAL DOCTORS.


Article 4: Payment and invoicing

1. Failure to pay the invoice issued by ROYAL DOCTORS in full on the due date shall automatically entail, without prior notice, default interest equal to 10%.

2. Moreover and without prior notice, a lump sum equal to 10% of the invoiced amount shall automatically fall due, i.e. a minimum amount of 50 Euro, without prejudice to ROYAL DOCTORS’s right to claim higher compensation by proving higher actual damage.


Article 5: Information

The care recipient shall authorise ROYAL DOCTORS to process personal data, medical information and other data required for its activities.


Article 6: Liability

ROYAL DOCTORS shall not be liable for any damages resulting from medical treatment and/or medical exams provided by the health care providers. The health care providers are medically autonomous and are themselves responsible for the activities they carry out. Damages arising from medical treatment are fully at the risk and expense of the physician, hospital and/or medical examination centre.

ROYAL DOCTORS makes no warranties as to the result of the medical treatment and/or medical exam.


Article 7: Invoicing medical treatment

The care recipient or his or her healthcare Insurance shall directly receive the invoice for the medical treatment and/or examination. ROYAL DOCTORS can in no way be held to pay the invoice for the medical treatment and/or examination performed by the health care provider.


Article 8: Applicable law and competent court

Belgian law shall apply to the legal relationships between ROYAL DOCTORS and the care recipient.
For any disputes arising from the conclusion and execution of the agreement between ROYAL DOCTORS and the care recipient the courts of the district of Hasselt shall have exclusive competence.