These General Terms and Conditions form an integral part of the agreement between ROYAL DOCTORS and the care recipient.

Article 1: Definitions

a. ROYAL DOCTORS

ROYAL DOCTORS is an independent service company incorporated under Belgian law that formulates written medical second opinions.

b. Agreement:

The agreement by which ROYAL DOCTORS undertakes to provide a written second opinion to the other party is an obligation of best endeavour and not an obligation of result.

c. Care recipient:

Any individual who has made contact with ROYAL DOCTORS with a view to using its services.

c. Care provider:

Any doctor, medical service or hospital that contacts the care recipient through ROYAL DOCTORS with a view to providing a written second opinion.

Article 2: Applicability of these conditions

The care recipient has taken note of these general terms and conditions, which form part of the service provision between the care recipient and ROYAL DOCTORS. These terms and conditions prevail over all other general terms and conditions and are accepted by all parties when entering into the intermediation agreement.

Article 3: Formation of agreement

The agreement between the care recipient and ROYAL DOCTORS is formed through the completion and returning of the ROYAL DOCTORS questionnaire form.

The care recipient expressly accepts the general terms and conditions stipulated by ROYAL DOCTORS.

Article 4: Information

The care recipient gives ROYAL DOCTORS the right to process personal data, medical information and other data that are necessary for its activities.

Article 5: Liability

ROYAL DOCTORS accepts no liability whatsoever for any damage, loss or harm resulting from the second opinion provided by the Royal Doctors specialists. The care providers are medically autonomous and are responsible for the opinion they provide.

ROYAL DOCTORS offers no guarantee whatsoever regarding the result of the opinion.

Article 6: Billing of medical treatment

The medical insurance/B2B partner will receive the bill for the second opinion directly. ROYAL DOCTORS may not under any circumstances be required to pay bills for medical treatment and/or tests arising from the second opinion provided.

Article 7: Applicable law and competent court

Belgian law applies to the legal relationship between ROYAL DOCTORS and the care recipient.

Any disputes regarding the formation and performance of the agreement between ROYAL DOCTORS and the care recipient fall under the exclusive jurisdiction of the courts of the district of Hasselt.